Frequently Asked Questions
Find answers to the most common questions about our cleaning services, pricing, and processes.
Everything You Need to Know
A typical cleaning session takes between 30 minutes to 2 hours, depending on the service and size of the item. Steam cleaning takes about 30 minutes per item, while deep cleaning takes around 45 minutes for mattress, sofa, and carpet. Curtain cleaning takes 5 - 10 minutes per piece. Items that undergo deep cleaning usually dry within 3 - 4 hours, depending on material and ventilation.
We use professional-grade, non-toxic cleaning solutions that are safe for children, pets, and people with allergies. Our products are dermatologically tested and free from harsh chemicals while still delivering professional cleaning power.
We recommend booking at least 2-3 days in advance to secure your preferred time slot. However, we do our best to accommodate last-minute requests based on availability. Contact us via WhatsApp for urgent bookings.
Yes, we recommend that someone be present during the cleaning session. This ensures we can communicate about any specific concerns and you can inspect the results immediately after completion.
We provide island-wide coverage across Singapore, serving both residential and commercial properties. Whether you are in the CBD, heartlands, or outlying areas, our team can come to you.
Our pricing varies by service type and item size. For example, mattress cleaning starts from S$79, sofa cleaning from S$19, and carpet cleaning from S$59. Visit our individual service pages for detailed pricing or contact us for a custom quote.
We accept cash, PayNow, and bank transfer. Payment is collected after the cleaning service is completed to your satisfaction.
Your satisfaction is our priority. If you are not fully happy with the results, please let us know within 24 hours and we will arrange a complimentary re-clean of the affected area at no additional charge.
Disclaimer: While we strive to achieve the best possible results, complete removal of all stains cannot be guaranteed, as outcomes may vary depending on the type and age of the stain.
We recommend professional cleaning every 6-12 months for optimal hygiene. Households with pets, young children, or allergy sufferers may benefit from more frequent cleaning every 3-6 months.
We try to accommodate same-day requests whenever possible, subject to availability. For the best chance of same-day service, contact us via WhatsApp early in the morning.
Yes, all our cleaning services come with a satisfaction guarantee. If you are not happy with the results, we will return to re-clean the area free of charge within 24 hours of the initial service.
Disclaimer: While we strive to achieve the best possible results, complete removal of all stains cannot be guaranteed, as outcomes may vary depending on the type and age of the stain.